Frequently asked questions
What almost everyone asks us before getting started.
Do I need to know about computers?
No. We do everything: you just send us some photos and your business details, and we leave it up and running.
How long does it take?
Your website and Google profile in 7 days from when you send us photos and text. With booking or automations, in 2 or 3 weeks.
What if I want to change something?
With maintenance, you ask us on WhatsApp and we do it: opening hours, prices, photos or text. Without maintenance, we tell you the cost first.
Is the website mine?
Yes. Once you’ve paid, the website and domain are in your name, even if you cancel maintenance.
How do I pay?
Half to start and the other half when we hand it over working. Maintenance is monthly, or yearly with two months free.
What if it doesn’t work for me?
Before delivery we adjust the design until you like it, with two rounds of changes included. If it still doesn’t convince you, you don’t pay the second half. And maintenance has no lock-in: cancel whenever you like.
What is the founder price?
A lower price for the first 10 businesses. You keep the maintenance price for as long as you stay with us.
What does the AI assistant do?
It answers your customers on your website at any time, using your business information, and books them in. If it doesn’t know something, it passes the conversation to you. It comes with the Autopilot plan.
What is an automation?
It’s something you do by hand today that starts running on its own: a waiting list that fills empty slots, session passes that count down by themselves, “time for your next visit” reminders for each customer, or an email every Monday showing how your team is doing. It runs on your Google account, with no paid software. Each business has its own in the Automatic pack, and if you want something different we work it out together in a free 15-minute call.
Do you work outside Bilbao?
Yes. In Bilbao and Bizkaia we come to your business: we look at it together, set it up and show you how to use it right there. If you prefer, or you’re elsewhere in Spain, we do it all online: on WhatsApp or video call.
Do I get anything if I recommend you?
Yes: €50 for every business you recommend that signs up, and that business gets 10% off its one-off payment.
Question not here? or message us on WhatsApp.